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© 2019 Pewpols Ltd.

PRIVACY POLICY & TERMS OF SERVICE

This privacy policy sets out how Pewpols uses and protects any information given to us by you when you use this website and engage with us at any time.

Pewpols is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pewpols may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30/01/2019.

WHAT WE COLLECT​

We may collect the following information:

•Name and address

•Contact information including email address and phone number

•Demographic information such as postcode

•Other relevant information so we can fulfil our services

Note: If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to us. Users without this consent are not allowed to provide us with personal information.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•Internal record keeping

•We may use the information to improve our products and services.

•From time to time, we may also use your information to contact you for specific information regarding our services. We may contact you by email, phone, fax or mail.

To fulfil our business obligations with you and request payments you must provide us with certain information, such as your name, email address, postal address and payment information. You may be asked to provide us with this information through our website or by phone/email.

 

SECURITY​

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

HOW WE USE COOKIES​

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES​

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

YOUR PERSONAL INFORMATION​

You may choose to restrict the collection or use of your personal information in the following ways:

 

Your name, phone number, email, and address may be stored in our system for up to 4 years. This information is stored in a fully alarmed premises at all times.

Whenever you are asked to fill in a form on the website your information will not be used for marketing purposes unless you have signed up to our newsletter. You do not need to select any preferences on our website to opt out of marketing emails. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

This website may contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to Pewpols, Ballywilliam, Gorey, Co. Wexford, Y25P9N4, Ireland.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

WHO DO WE SHARE DATA WITH?

We may disclose your personal information to any company or other corporate entity under the control and direction of Pewpols. We reserve the right to access and disclose personal data to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users.

We may also use service providers to help us run the Website or services available on the Website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with data protection legislation. Our website is designed and managed internally.

If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. We may collect use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to a legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customer, or others.  We will not transfer your information outside the EU unless required to do so for legal reasons.

 

HOW TO CONTACT US​

For purposes of EU data protection law, we, Pewpols are the data controller of your personal information. If you have any questions or concerns, you may contact us by email at . Alternatively, you can send us a mail us at: Pewpols, Ballywilliam, Gorey, Wexford, Y25P9N4, Ireland. Our contact number for queries is (+353) 87 937 9612. Pewpols is a registered company in the Republic of Ireland.

 

LIMITED COMPANY DETAILS

Pewpols (“Pewpols” “us” “we” “our") website(s) (our “Website” or “Site”) is available to you in accordance with the following Terms of Service. Please read our Terms of Service carefully before placing an order on our website. Pewpols is a trading name of Pewpols Ltd. a company registered in the Republic of Ireland. The managing Director is listed as Niall O’Sullivan.

 

Company registration number - 

Registered Address - Pewpols, Ballywilliam, Gorey, Wexford, Y25P9N4, Ireland. 

VAT number - 

To avail of certain services or features on our website you may need to register at the top left hand corner of the screen or during the checkout process. When you register at Pewpols.com you are required to provide private information about yourself that is current and accurate. Should this information change, it is important that you notify us immediately by contacting us at . Your account password should be kept private and safe at all times. Should you notice that your privacy has been breached, please contact us at  outlining why you believe your account information may be unsafe.

PRODUCTS ON THE WEBSITE

Products on this website including their images and descriptions are used for illustrative and descriptive purposes only. Although we have made every effort to represent our products accurately, details such as colour, shape or description may appear marginally different in reality. We have done our very best to present our products accurately on this website.

ELIGIBILITY TO ORDER

In order to place an order on this website you will be asked to provide us with your details. You must provide us with your real name, telephone number, email address and any other information we may require to fulfil your order. By using a credit or debit card on our website you are confirming this is your card or you have been authorised to use this credit card. You may not place an order on Pewpols.com without supervision if you are under 18 years of age.

PLACING AN ORDER

All orders placed on this website are subject to acceptance and availability. If an item is out of stock or unavailable you will be contacted immediately by a member of our customer service team and offered a full refund. You are fully entitled to choose another item of the same value should you wish to do so.

 

ORDER ACCEPTANCE

Once an order is placed on this website you will receive an email stating that your order has been received by our dispatch team. We reserve the right to refuse an order at any time. This may include but is not limited to out of stock items and/or our inability to post to your location. 

CURRENCY

The prices shown on this website are in Euro (EUR) and are inclusive of VAT. All prices remain valid at time of purchase. Pewpols reserves the right to change these prices at any time. 

PAYMENT

We accept all major debit/credit cards including Visa, Visa Debit, MasterCard, Delta, American Express and Electron. By placing an order you agree to the credit/debit card being delisted. You must be the authorised owner of the credit/debit card to use it. Credit/debit card transactions are subject to validation checks by the card provider.  Pewpols is not responsible for any decisions made by the card issuer to refuse a transaction. All credit/debit card transactions on this site are processed through PayPal a secure, regulated online payment system. We do not store your credit/debit card information however this may be stored by PayPal. These details are fully encrypted and only used to process card transactions that you have authorised through PayPal. Details of your order are kept secure at all times. We are not liable for any loss you may encounter if a third party unlawfully accesses your data when ordering from our website. 

CANCELLING YOUR ORDER

If you are a resident of the EU you have the right to cancel your order under the Consumer Protection (Distance Selling) Regulations 2000. You must give us written notice to cancel your order. Notice must be given within 14 working days from the day after you received you order. Please email to cancel your order. Items must be returned to Pewpols, Ballywilliam, Gorey, Wexford, Y25P9N4, Ireland before a refund is given. Items that are not returned in their original condition or with contents of the order missing will not be refunded and returned to you.

INTELLECTUAL PROPERTY RIGHTS

"Intellectual Property Rights” refers to copyright, trade marks, service marks, trade names and domain names either registered or unregistered by Pewpols. It also includes designs, database rights and our rights to remain confidential this information. You must not copy or modify any of these "Intellectual Property Rights" or modify the m in any way. Our Intellectual Property must not be used for commercial purposes without Permission from Pewpols.

VIRUSES & HACKING

Any attempt to introduce viruses, trojans or any other material that may damage or compromise our websites security is a criminal offence. 

LOCAL LAWS APPLY

Any claim relating to our services or this website will be dealt within the jurisdiction of the Republic of Ireland. Local laws in the Republic of Ireland apply.

 
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